A leading IT services company that helps businesses monitor and support cloud and data services infrastructure networks, is looking for its next Technical Support Engineer.
Requirements:
5 years of Techincal Support Experience in either networking or security
Bachelor’s degree in Computer Science, Computer Technology, related technical discipline, or equal professional technical experience.
Excellent problem-solving and multitasking skills with the ability to organize and prioritize
Advanced or Fluent in English and Spanish (verbal and written)
Knowledge:
Networking: LAN, WAN, SDWAN, Switching, routing
Protocols: TCP/IP
Cloud: AWS
Virtualization
Desirable: CCNA or CNNP certification
Troubleshooting
We offer:
50-58k monthly
Major Medical Expense Insurance
Life Insurance
20 vacation days
Christmas Bonus
Hybrid modality
Meal Groceries
Additional details:
Location: Mexico City, Mexico
Language: Spanish (fluent) and English (proficient)
